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How Help Desk Support In San Jose Can Take Your Company To The Next Level

Fred Marsh - Thursday, March 14, 2013

Going out on a limb, we are going to say that most businesses in Silicon Valley were not created merely to generate employment for a highly educated, highly compensated help desk engineer to drink coffee so an occasional email password can be recovered. Likewise, your highly educated, highly compensated team of Stanford grads should be changing the world instead of looking at a blue screen and hours of lost productivity. Help desk outsourcing overseas can't help when a cable is loose. How can a growing business get ahead in these challenging times? Local help desk support in San Jose can solve all of these problems.

Local help desk outsourcing is the answer to growing pains for both smart entrepreneurs and established firms in California. Lean management principles encourage the elimination of waste, and focus on adding value to the end user - so do we. This means focusing on business targets instead of busy work.

Help desk support in San Jose makes good business sense. When a company adds up the expense for wages, taxes, medical and other benefits, hardware, software, tools, furniture, twice the hours spent with supervisors or human resources it is clear to see that outsourcing certain tasks greatly benefits most companies.

When smart companies choose professional help desk outsourcing services, they can expect to have problems solved in a much faster way than if they were relying on an in house IT resource. Most IT support companies have hardware experts, software gurus, and project management wizards. Common services of these companies include backing up critical data, managing important security updates, monitor antivirus protection, and much more.

Local help desk support in San Jose can take your company to the next level by giving you the edge that the competition has overlooked. After all, isn't the ability to see things differently why you do what you do in the first place?

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    "We happened on CEC by accident over 10 years ago. In dire need of technical help, we called several companies and CEC was the only company that called us back right away. They came out to our office that same day and took care of all of our needs. Since that fateful day, we have been loyal customers of CEC, and CEC has been a very faithful vendor. No matter what time of day we call, we get an immediate response from our technician with fast, knowledgeable and precise handling of any issues. We consider CEC to be a part of our company’s family and count on them to keep us up and running smoothly. After 10 years, they have not let us down! Great professional service, great attitude, GREAT COMPANY! Highly recommended!"

    - J. Padilla, Paul T. Jensen, Inc. A Professional Law Firm. San Jose, CA.