Managed IT Services
Managed IT Services for Small to Medium-Sized Businesses
We are one of only a few IT support companies that can handle all of your computing and networking needs. Whether you need help with servers, network appliances, desktops or laptops, CEC is here to take the guess work out of your IT problems. By contracting with CEC, you can rest easy knowing that your systems will be monitored 24/7 by our dedicated IT support team.
Server and Desktop Management
How CEC's Managed IT Services can Save You Money?
At CEC, we have been offering outsourced IT support to companies around the Bay Area for many years. Our technicians are constantly participating in training to ensure that they are always aware of the ever changing technological landscape revolving around IT services in San Jose and the Bay Area.
Our focus is to help you save money on your IT services so that you can focus on what really matters – growing your business. It is in our best interest to ensure that your IT solutions are as streamlined as possible so that you can increase your company's profits year after year. Our average clients save between 25-40% annually in IT expenses. At CEC, there are several items which we strive to achieve that set us apart from our competitors:
- Proactive support at a fixed monthly cost
- Emergency on site and remote support
- Live phone support 24x7x365
- Remote resolution of issues over 90% of the time
- Account managers dedicated to your needs
- Monitoring of your mission critical servers and applications
- Zero out of pocket maintenance expenses
- Very little disruption to your everyday business
- Graphical reporting of performance
As a leading IT support provider, CEC offers live support via phone and Internet, 24 hours a day, 7 days a week. Many IT services in San Jose and the Bay Area claim to offer 24x7 service, but in reality will encourage you to handle your problems during normal business hours. At CEC we understand that IT issues do not care about the time. We are able to fix most issues remotely but are able to come on-site 24 hours a day, 7 days a week if necessary. If you are experiencing an urgent problem with your IT infrastructure give us a call at (877) 232-5121 to speak with someone right now.
Onsite Support and Emergency Response
One thing that sets CEC apart from most competitors is our commitment to providing regularly scheduled visits from our field engineers. This allows our engineers to get to know your staff and take care of many issues before they spiral out of control. We also provide emergency response visits for issues which arise when we are not on-site.
Each customer relationship begins with a Free Security and Vulnerability Audit with our of our technology consultants. This allows you to understand your current IT plan and to determine how we may be able to improve your current IT solution.
If you are ready to speak with one of our knowledgeable consultants, call us today at (877) 232-5121 or fill out our online form.
"Approximately 15 years ago our school was experiencing some major computer complications, so we found CEC... they promptly came out and took care of our issues. Over the years, we had some other minor work done by different companies which seemed to create more problems than they solved. So when we have some severe problems earlier this year, we called CEC again and once again were very impressed with how quickly they rescued us. Their technician was very knowledgeable and handled the job from start to finish so we didn’t have to. We highly recommend CEC for any computer service needs, and will not lose their business card this time!"
- Lynne C. Lewin, Principal, Rainbow of Knowledge School, Los Gatos, Calif.