Managed IT Services for Small to Medium-Sized Businesses
Computer Experts Corp., is a leading IT support provider offering a full array of IT services to companies of all sizes. CEC understands that managing a complicated IT infrastructure can be quite daunting and expensive. We will work with you to develop a sophisticated support plan which is tailored to your business and meets all of your technology needs.
We are one of only a few IT support companies that can handle all of your computing and networking needs. Whether you need help with servers, network appliances, desktops or laptops, CEC is here to take the guess work out of your IT problems. By contracting with CEC, you can rest easy knowing that your systems will be monitored 24/7 by our dedicated IT support team.
Server and Desktop Management
Using remote access software, we are able to troubleshoot, update, backup and manage all of your computers from our state of the art data center. Our highly trained team of professionals can spot most issues before they become a problem and save countless hours of costly troubleshooting. CEC offers a full suite of IT services in the Bay Area, all of which can help you streamline your business. Studies have shown that outsourced IT support is often less expensive than hiring a full time in-house IT support provider for a small to medium-sized business.
How CEC’s Managed IT Services can Save You Money?
At CEC, we have been offering outsourced IT support to companies around the Bay Area for many years. Our technicians are constantly participating in training to ensure that they are always aware of the ever changing technological landscape revolving around IT services in San Jose and the Bay Area.
Our focus is to help you save money on your IT services so that you can focus on what really matters – growing your business. It is in our best interest to ensure that your IT solutions are as streamlined as possible so that you can increase your company’s profits year after year. Our average clients save between 25-40% annually in IT expenses. At CEC, there are several items which we strive to achieve that set us apart from our competitors:
Proactive support at a fixed monthly cost
Emergency on site and remote support
Live phone support 24x7x365
Remote resolution of issues over 90% of the time
Account managers dedicated to your needs
Monitoring of your mission critical servers and applications
Zero out of pocket maintenance expenses
Very little disruption to your everyday business
Graphical reporting of performance
At CEC, we think of ourselves as a vital extension of your company. We strive to work as a team with you to ensure that your company is always being served in the most efficient and practical manner possible. Many IT services in Bay Area focus only on making money and not on delivering value to customers.
As a leading IT support provider, CEC offers live support via phone and Internet, 24 hours a day, 7 days a week. Many IT services in San Jose and the Bay Area claim to offer 24×7 service, but in reality will encourage you to handle your problems during normal business hours. At CEC we understand that IT issues do not care about the time. We are able to fix most issues remotely but are able to come on-site 24 hours a day, 7 days a week if necessary. If you are experiencing an urgent problem with your IT infrastructure give us a call at (877) 232-5121 to speak with someone right now.
Onsite Support and Emergency Response
One thing that sets CEC apart from most competitors is our commitment to providing regularly scheduled visits from our field engineers. This allows our engineers to get to know your staff and take care of many issues before they spiral out of control. We also provide emergency response visits for issues which arise when we are not on-site.
Each customer relationship begins with a Free Security and Vulnerability Audit with our of our technology consultants. This allows you to understand your current IT plan and to determine how we may be able to improve your current IT solution.
If you are ready to speak with one of our knowledgeable consultants, call us today at (877) 232-5121 or fill out our online form.
“Approximately 15 years ago our school was experiencing some major computer complications, so we found CEC… they promptly came out and took care of our issues. Over the years, we had some other minor work done by different companies which seemed to create more problems than they solved. So when we have some severe problems earlier this year, we called CEC again and once again were very impressed with how quickly they rescued us. Their technician was very knowledgeable and handled the job from start to finish so we didn’t have to. We highly recommend CEC for any computer service needs, and will not lose their business card this time!”
– Lynne C. Lewin, Principal, Rainbow of Knowledge School, Los Gatos, Calif.