In today’s fast paced economy, companies are constantly looking at ways to cut costs. With corporate budgets as tight as ever, companies are looking to outsourced IT support to provide a wide variety of services at reasonable rates. Today’s IT support companies are able to perform a full range of IT services remotely which also helps to keep costs down.
At CEC, we have been providing IT services in San Jose and the Bay Area for quite some time. We have developed an IT infrastructure which allows us to support companies of all sizes. Some of our clients are small businesses with only a few employees while other companies hire us to provide outsourced IT support for thousands of employees. We strive to provide impeccable service so that you can focus on what matters the most – your core business.
There are countless reasons why it makes sense for companies to look to IT support companies as opposed to in-house IT resources.
Advantages of Outsourced IT Support
24/7 Remote or On-Site Support
Service Level Agreements
Our full range of outsourced services includes web platform outsourcing, network management outsourcing and security management outsourcing.
IT Outsourcing is what we do!
Many IT support companies merely contract other IT professionals to perform jobs for their clients. CEC has found that when companies operate this way they have a hard time maintaining a cohesive group of knowledgeable employees. We hire and train our own IT infrastructure specialists that are then sent out to troubleshoot client’s IT problems. By outsourcing to CEC, your teams can focus on other ways to add value to your company outside of IT.
Cost of IT Outsourcing
Many companies struggle with dealing with IT services in general. The need for an in-house IT resource can be difficult to gauge because demand for IT resources can often go up and down depending on certain factors. This can make hiring a full time IT professional terribly inefficient. Outsourced IT support through CEC offers a viable alternative to hiring a large IT staff. With CEC you can set aside a consistent budget each month which provides you with a strong team of IT professionals that are ready and willing to handle any problems that you may have at your company.
At CEC, customer service is our top priority. Outsourced IT support requires a strong relationship between the client and the IT support company which can be difficult at times. Unfortunately, IT issues tend to pop up at any time and are often mission critical. CEC understands this fact and is available 24/7 to handle all of your IT needs no matter how large or small. We have a phone and email service which is monitored 24/7 so that our customers are always able to reach us in an emergency.
Web platform outsourcing
Web platform support has become increasingly important as more companies move applications to the Web. At CEC, we have extensive knowledge dealing with data centers, networking, servers, storage and software in a variety of industries. Computer Experts Corp can take your existing infrastructure and with outsourced web platform support provide a solution that is both reliable and scalable for the future growth of your company.
Network Management Outsourcing
Networking plays a vital role in the daily functions of almost any business today. Network downtime can quickly result in huge losses for companies as they are so heavily reliant on network based information. CEC employs certified engineers which have extensive networking backgrounds to be able to quickly spot and troubleshoot all types of networking issues. Whether you are having issues with switches, routers, firewalls or any other networking device, CEC is available to come to the rescue today.
Security Management Outsourcing
You may not realize it, but if your company does not have strict security policies, you are putting your company and your employees at risk. It is often more beneficial to use IT support companies for security management services to ensure that you are always utilizing the latest security technologies. Routers, firewalls and proxies are constantly changing and therefore it is much more beneficial to use a outsourced IT support company such as CEC than attempting to manage your company’s security on your own. We are providing IT support in these regions of Bay area Silicon Valley: Milpitas, Los Altos, Sunnyvale, Mountain View, Palo Alto, San Mateo, San Carlos, Stanford, Morgan Hill…
Contact CEC today to ease your IT support woes and focus on other parts of your business which may have been neglected while you were trying to wear too many hats. As a business owner it is important to know when to hand the reigns over to someone else, and it is finally time to hand over your IT services to a company who is up to the task such as Computer Experts Corp.
“Approximately 15 years ago our school was experiencing some major computer complications, so we found CEC… they promptly came out and took care of our issues. Over the years, we had some other minor work done by different companies which seemed to create more problems than they solved. So when we have some severe problems earlier this year, we called CEC again and once again were very impressed with how quickly they rescued us. Their technician was very knowledgeable and handled the job from start to finish so we didn’t have to. We highly recommend CEC for any computer service needs, and will not lose their business card this time!”
– Lynne C. Lewin, Principal, Rainbow of Knowledge School, Los Gatos, Calif.