How Help Desk Support In San Jose Can Take Your Company To The Next Level
Fred Marsh – Thursday, March 14, 2013
Going out on a limb, we are going to say that most businesses in Silicon Valley were not created merely to generate employment for a highly educated, highly compensated help desk engineer to drink coffee so an occasional email password can be recovered. Likewise, your highly educated, highly compensated team of Stanford grads should be changing the world instead of looking at a blue screen and hours of lost productivity. Help desk outsourcing overseas can’t help when a cable is loose. How can a growing business get ahead in these challenging times? Local help desk support in San Jose can solve all of these problems.
Local help desk outsourcing is the answer to growing pains for both smart entrepreneurs and established firms in California. Lean management principles encourage the elimination of waste, and focus on adding value to the end user – so do we. This means focusing on business targets instead of busy work.
Help desk support in San Jose makes good business sense. When a company adds up the expense for wages, taxes, medical and other benefits, hardware, software, tools, furniture, twice the hours spent with supervisors or human resources it is clear to see that outsourcing certain tasks greatly benefits most companies.
When smart companies choose professional help desk outsourcing services, they can expect to have problems solved in a much faster way than if they were relying on an in house IT resource. Most IT support companies have hardware experts, software gurus, and project management wizards. Common services of these companies include backing up critical data, managing important security updates, monitor antivirus protection, and much more.
Local help desk support in San Jose can take your company to the next level by giving you the edge that the competition has overlooked. After all, isn’t the ability to see things differently why you do what you do in the first place?
“Approximately 15 years ago our school was experiencing some major computer complications, so we found CEC… they promptly came out and took care of our issues. Over the years, we had some other minor work done by different companies which seemed to create more problems than they solved. So when we have some severe problems earlier this year, we called CEC again and once again were very impressed with how quickly they rescued us. Their technician was very knowledgeable and handled the job from start to finish so we didn’t have to. We highly recommend CEC for any computer service needs, and will not lose their business card this time!”
– Lynne C. Lewin, Principal, Rainbow of Knowledge School, Los Gatos, Calif.